Carry out detailed PACT Analysis for the Touch 'n Go eWallet app. Identify 4 aspects of PACT (People, Activities, Context, Technology) found in this app and for each aspect, e.g. People: The old woman Acitivity: transferring money Context: Online transaction Technology: Smartphone

i) Explain the way to conduct this PACT Analysis (link of theory + citations to support your evidence) (25marks)

ii) Explain the kind of data that should be collected (link of theory + citations to support your evidence) (25marks)