Case 1 The Rush Order's Doubtful Deadline "Can you handle this rush order for 1,500 cases of ingray for one of our nonbrand customers asked the sales manager of attres company one Friday afternoon. It's got to be shipped by the end of the third week in March. The sales manager was speaking to Chico Juares supervisor of the packaging department "I don't know for sure," said Chico "Monday will be March 1, and the very best we can do while working a five-day week is 100 cases a day." "That's great," said the sales targer. "Three weeks at 500 cases week should allow you to make the deadline" *Not so fast, said Chico, Tve got to check out all the possibilities before I can agree to that deadline" Analysis When Chuco took a look at his records, this is what he discovered 2. The packaging machine is due for an overtunt on the second week end of March b. Absenteeisen runs very high in his department when employees have to work Friday nights during the high school basketball play ofts in March. c The plant superintendent has recently issued an edict that prevents the department from working overtime. d. Past records show that unscheduled downtime for repairs on the packaging machine have been running about eut down proportionately on scheduled production Should Chico commit himself to shipping this order at the end of the third week in March if not, when would be a reasonably sure date? Be prepared to explain your reasoning and to show your calculations percent. This has Case 2 Who's the Best? Patrick and Maria each run a separate shipping department, but they work for different divisions of the same company. In an attempt to improve communications between them and leam from each other's mistakes and successes, Patrick and Maria greed to meet once month over a cup of coffee. They both had been told to monitor their absenteeism and turnover rates in an attempt to control costs "Stine are the lowest," said Maria No, they aren't replied Patrick, one se." So they agreed to pull out their actual data for the past six months Here's what they found Maria Patrick Crews 25 30 Working days 120 120 No. of separation month 1 1 Attendance records of employees worlding all 120 days 10 10 working 116 days 10 0 worlang 115 days 0 worldg 112 days 0 9 0 working 110 days working 100 days 0 working days 10 3 1 Analysis Calculate their respective annual tumover percentages, the average days absent per employee, and the percentage of scheduled wore days lost. Who has the better record, Mario Patrick Case 1 The Rush Order's Doubtful Deadline "Can you handle this rush order for 1,500 cases of ingray for one of our nonbrand customers asked the sales manager of attres company one Friday afternoon. It's got to be shipped by the end of the third week in March. The sales manager was speaking to Chico Juares supervisor of the packaging department "I don't know for sure," said Chico "Monday will be March 1, and the very best we can do while working a five-day week is 100 cases a day." "That's great," said the sales targer. "Three weeks at 500 cases week should allow you to make the deadline" *Not so fast, said Chico, Tve got to check out all the possibilities before I can agree to that deadline" Analysis When Chuco took a look at his records, this is what he discovered 2. The packaging machine is due for an overtunt on the second week end of March b. Absenteeisen runs very high in his department when employees have to work Friday nights during the high school basketball play ofts in March. c The plant superintendent has recently issued an edict that prevents the department from working overtime. d. Past records show that unscheduled downtime for repairs on the packaging machine have been running about eut down proportionately on scheduled production Should Chico commit himself to shipping this order at the end of the third week in March if not, when would be a reasonably sure date? Be prepared to explain your reasoning and to show your calculations percent. This has Case 2 Who's the Best? Patrick and Maria each run a separate shipping department, but they work for different divisions of the same company. In an attempt to improve communications between them and leam from each other's mistakes and successes, Patrick and Maria greed to meet once month over a cup of coffee. They both had been told to monitor their absenteeism and turnover rates in an attempt to control costs "Stine are the lowest," said Maria No, they aren't replied Patrick, one se." So they agreed to pull out their actual data for the past six months Here's what they found Maria Patrick Crews 25 30 Working days 120 120 No. of separation month 1 1 Attendance records of employees worlding all 120 days 10 10 working 116 days 10 0 worlang 115 days 0 worldg 112 days 0 9 0 working 110 days working 100 days 0 working days 10 3 1 Analysis Calculate their respective annual tumover percentages, the average days absent per employee, and the percentage of scheduled wore days lost. Who has the better record, Mario Patrick