CASE 4 - TRIPLE STATE HARDWARE CORPORATION

1.Based on the details, what kind of organization structure does Triple State have?

2.Considering that length of service is an advantage that leads to high products knowledge among the sales team, can you think of some ways by which the company can retain its sales staff?

3.If you were to run Triple State, can you devise a plan of action that would resolve its problems and not just bring it up back up to par, but also prevent these problem from happening again? Elaborate you action plan

4.How would you address Philip's need to resign and live a peaceful life?