Case: AxelWorks Auto Parts Company (fictitious) was established in 2001, with its headquarters located in Perth. Initially, the company primarily imported car parts from overseas and distributed them in the Australian market. However, to meet evolving market demands and to enhance its operational capabilities, the company is now embarking on a significant expansion initiative. In a bid to diversify its operations, AxelWorks has acquired three factories located in two countries outside of Australia. These factories are poised to collaborate closely, engaging in research, production, testing, and distribution of car parts. Their collective efforts will streamline production processes, ensure product quality, and facilitate timely delivery to the Perth headquarters for distribution within the Australian market. Recognising the need to modernise and optimise its functional operations, AxelWorks aims to transition from legacy systems to advanced smart manufacturing technologies. This transformation entails harnessing data-driven insights to automate manufacturing processes, connect disparate branches, and integrate various operational facets seamlessly. Key objectives driving this transformation include: Automating Operations: Implementing systems that automate processes across all branches to enhance efficiency and productivity. Enhancing Customer Management: Leveraging technology to improve customer relationship management and deliver personalised experiences. Enabling Data-Driven Decision Making to drive manufacturing processes and strategic