CASE B: Steps Toward Cultural Competence Three students are about to graduate from Temple Dental School in a few months, and they are about to open their own practice upon graduation. They hire your consulting company to help them design a culturally competent practice. You receive the following email from one of the students: Dear __________, I understand that you provide consultation services for healthcare organizations who want to be more culturally competent. My friends and I are joining together to start our own dental practice, and we want to make sure that we are getting off on the right foot. We went to school at Temple University Dental School, which exists in North Philadelphia. We want to stay connected to the local community, so we are opening our practice nearby. Some of our concerns are: Meeting the needs of a low income community while still staying afloat financially as a business Diversity of our own staff (we are three white men) Designing policies that are culturally competent Uncovering our unconscious biases How to incorporate our passion for cultural competency into our mission statement Can you help us? Sincerely, Brian Jones For this case study