Answered step by step
Verified Expert Solution
Link Copied!

Question

1 Approved Answer

Case Balchandra belongs to an economically backward family. He is the only educated member of his family. With much difficulty he could complete his matriculation,

Case Balchandra belongs to an economically backward family. He is the only educated member of his family. With much difficulty he could complete his matriculation, earning the credit of first matriculate in the family. His approach and behaviour can be seen as subjected to his economic handicap. Though he has a little inferiority complex and is a little introvert, he is hardworking. At the age of 22 he has joined a public sector organization as a junior clerk. While in service, he has completed intermediate, B.A. and M.A. He has then been promoted to the post of a senior clerk. Being ambitious, he has expected to get a better promotion. Hence he worked hard. He took a management diploma also. All the four unions in the organization have asked him to join their unions, which he did not take heed. Hence all the union leaders are unhappy with him, while his colleagues have a jealousy. He has been sincere and hard working. Though he has not joined any of the unions, he has tried to keep moderate relations with all of his colleagues. However, the union activists and some of his coworkers have kept some sort of grudge and whispered against Mr. Balchandra. Considering the hardworking nature and additional qualifications, Balchandra has been promoted to a junior executive position. But as soon as he took charge the union leaders have protested against the promotion. They have interpreted it as an incentive for not joining the union. As a result of their strong protest, the promotion order is cancelled within a week. It was a great blow to Balchandra. Earlier he was working with the Research & Development Dept., which was according to his liking. But after being reverted, he has been placed as a senior clerk in the Accounts department, where his supervisor has been one of his strongest critics. Moreover, he did not like accounting work; and he could not get job satisfaction in the new position. His adversaries have rejoiced, while he lost interest. He started showing disinterest in the work, and has become irregular in attendance. Gradually, he become disgruntled and moody, and started absenting frequently. Accounts section supervisor has not waited to call for explanations of Balchandra a number of times, which adversely affected his morale. He lost hopes and applied for causal leave for three days, he left the office without waiting for the sanction of the casual leave. He did not care to report back for duty even after three days. The Accounts section supervisor and other union leaders have promptly approached the personnel manger on the 15th day of his absence with a detailed note of the case and a recommendation from the Accounts Departmental head to serve a show cause notice on Balchandra, to conduct a departmental enquiry and to finally remove him from service. The union leaders have persuaded the Personnel Manager to promptly act on the recommendation of the Accounts Dept. Head. Some of Balchandra's friends have informally reported the matter to his family, which is perturbed too much because Balchandra is the sole bread-winner of the family. A detailed analysis of the line of events throws light on group behaviour, interaction of individual and group behaviour, morale and job satisfaction of Balchandra in the context of the line of events, group dynamics, conflict between individual goal and group goal, lack of cohesion and its reasons, etc. We shall also consider the questions like : Is there anything wrong with Balchandra ? Which are the various groups with which Balchandra is associated ? Can we remark that the behaviour and approach of the various groups have been correct? What would be the appropriate action on the part of the personnel manager in the particular situation ? Is it possible to motivate Balchandra and to improve morale, cohesiveness, and job satisfaction in the existing situation?

Step by Step Solution

There are 3 Steps involved in it

Step: 1

blur-text-image

Get Instant Access to Expert-Tailored Solutions

See step-by-step solutions with expert insights and AI powered tools for academic success

Step: 2

blur-text-image

Step: 3

blur-text-image

Ace Your Homework with AI

Get the answers you need in no time with our AI-driven, step-by-step assistance

Get Started

Recommended Textbook for

Quantitative Analysis For Management

Authors: Barry Render, Ralph M. Stair, Michael E. Hanna

11th Edition

9780132997621, 132149117, 132997622, 978-0132149112

More Books

Students also viewed these General Management questions