Case Bega Case Study Edited Annual Report 2023 Based on change management program you developed for assessment 1, respond to the following questions in assessment 2 By successfully completing all questions are addressing the below performance criteria CPE develop and implement a change management plan to lead and manage organisational change 1 Develop a RASCI chart for five tasks that will be done as part of the change management program Provide names and positions of people in the program team and stakeholders, and using RASCI, assign a role to each person for each task Add additional columns for more staff if required ( can use the tasks from Assessment 1, Part A Q8) C2 1 Assign resources to the project and confirm reporting protocols with relevant stakeholders L3 2 Define, document and communicate with relevant stakeholders agreed roles and responsibilities Tasks Name Position Name Position Name Position Name Position R Responsible A Accountable S Supportive C Consulted I Informed 2 Working with stakeholders a Provide an example situation where a stakeholder has started to disengage eg not show up at program meetings, and explain how coached them to keep them engaged with the program b How would you support and interact with all stakeholders and personnel within the program so everyone is treated fairly and equitably L3 6 Coach relevant stakeholders to work toward attainment of program benefits LPE treat stakeholders fairly and equitably LPE develop and support personnel within program environment 3 Your change management program involves many individual projects Explain how established behavioural expectations for each of the project managers what are some examples of behavioural expectations you require project managers to demonstrate developed and supported the project managers throughout the program L3 1 Establish behavioural expectations for constituent project managers LPE develop and support personnel within program environment 4 Explain your knowledge management approach for the program Include How will identify and capture knowledge form all program members How will share the knowledge with all program members L3 4 Develop and maintain plans for identifying, capturing, disseminating and exchanging knowledge LPE design knowledge management methods and processes 5 can assume that the program is behind schedule and that there have been some changes to program objectives eg what will be delivered compared to the original plan Based on communication plan strategy you developed in assessment 1 a You now need to update some of the communication activities b Add two additional communication activities according to the change program objectives C3 3 Modify communication or education plan according to change program objectives CPE review and evaluate the change management project plan and modify as needed to achieve objectives Event Strategy Reason for Communication Audience Method of Communication Who to Deliver Message Date to deliver Communication Announcement of Change Notified senior management of change and the plan forward and what their role is Senior Management Video conference CEO 10 January 2023 New release date Change in when new product range will be released so items will not be made available prior to official release All staff Email Project Manager 15 May 2023 6 Assess and explain the performance and how plans contributed to meeting the objectives of change program in Assessment 1 a the communication plan b the education plan C3 1 Assess performance of communication or education plan against objectives 7 When implementing organisational change there are existing policies and procedures as well as regulations and legislation that need be adhered to List 3 organisational policies and procedures and explain how they will assist in implementing the change management program (WHS and Code of Conduct are not specific to your program they are business as usual requirements that apply at all times to everything the business does) List 3 regulations and legislation that include ethics, equity and fairness norms and how why they need to be taken into account (WHS and Code of Conduct are not specific to program they are business as usual requirements that apply at all times to everything the business does) L2 2 Attend to issues and concerns according to organisational policies and procedures CKE existing policies and practices to guide organisational change LKE ethics, equity and fairness norms, regulations and legislation 8 Identify two potential threats to socially responsible practice within the program and how will address each L2 3 Identify and address threats to socially responsible practice within the program 9 Develop a brief socially responsible practice policy and procedures to guide the program team members in what it means what they are expected to do how to report any breaches L2 4 Develop program socially responsible practice policies and procedures to guide team members to report breaches of socially responsible practice LPE embed confidence, trust, ethical and sustainable practices 10 As a leader it is important to create a supportive environment that encourages staff to reflect and review their performance and where errors are made that they learn from them Explain how did this in the program L3 5 Facilitate environment for reflection on and review of practices and activities LPE treat errors, mistakes and expressed concerns as learning opportunities 11 At the end of the program you will seek feedback from stakeholders on the overall program as well as your leadership skills in running the program Explain how will obtain this feedback 2 things that you should consider next time improve the change management program outcomes 2 thingsthat can improve as a program leader L4 1 Evaluate outcomes and identify opportunities for improvement L4 2 Seek feedback from relevant stakeholders on leadership skills and processes L4 3 Document feedback received and identify improvement needs and opportunities for future leadership 12 In managing a change management program there are various leadership styles and behavioural models you can use Provide two examples of each and explain the type of situation in which to use them two interpersonal styles (verbal, listening, written, non verbal) two leadership styles two behavioural models (control approach, guiding approach, supporting approach, empowering approach) LPE choose and apply interpersonal and leadership styles according to situation LKE behavioural models for the role of program manager

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Case: Bega Case Study_Edited Annual Report 2023 Based on change management program you developed for assessment 1, respond to the following questions in assessment 2.

Case: Bega Case Study_Edited Annual Report 2023

Based on change management program you developed for assessment 1, respond to the following questions in assessment 2. By successfully completing all questions are addressing the below performance criteria.

CPE - develop and implement a change management plan to lead and manage organisational change.

1. Develop a RASCI chart for five tasks that will be done as part of the change management program. Provide names and positions of people in the program team and stakeholders, and using RASCI, assign a role to each person for each task. Add additional columns for more staff if required. ( can use the tasks from Assessment 1, Part A Q8)

C2.1 Assign resources to the project and confirm reporting protocols with relevant stakeholders

L3.2 Define, document and communicate with relevant stakeholders agreed roles and responsibilities

Tasks	Name/Position	Name/Position	Name/Position	Name/Position

R	Responsible
A	Accountable
S	Supportive
C	Consulted
I	Informed

2. Working with stakeholders.

a. Provide an example situation where a stakeholder has started to disengage eg. not show up at program meetings, and explain how coached them to keep them engaged with the program

b. How would you support and interact with all stakeholders and personnel within the program so everyone is treated fairly and equitably.

L3.6 Coach relevant stakeholders to work toward attainment of program benefits

LPE - treat stakeholders fairly and equitably

LPE - develop and support personnel within program environment

3. Your change management program involves many individual projects. Explain how :

established behavioural expectations for each of the project managers
what are some examples of behavioural expectations you require project managers to demonstrate
developed and supported the project managers throughout the program

L3.1 Establish behavioural expectations for constituent project managers

LPE - develop and support personnel within program environment

4. Explain your knowledge management approach for the program. Include:

How will identify and capture knowledge form all program members?
How will share the knowledge with all program members?

L3.4 Develop and maintain plans for identifying, capturing, disseminating and exchanging knowledge

LPE - design knowledge management methods and processes.

5. can assume that the program is behind schedule and that there have been some changes to program objectives eg. what will be delivered compared to the original plan. Based on communication plan strategy you developed in assessment 1:

a. You now need to update some of the communication activities

b. Add two additional communication activities according to the change program objectives.

C3.3 Modify communication or education plan according to change program objectives

CPE - review and evaluate the change management project plan and modify as needed to achieve objectives.

Event/Strategy	Reason for Communication	Audience	Method of Communication	Who to Deliver Message	Date to deliver Communication
Announcement of Change	Notified senior management of change and the plan forward and what their role is	Senior Management	Video conference	CEO	10 January 2023
New release date	Change in when new product range will be released so items will not be made available prior to official release	All staff	Email	Project Manager	15 May 2023

6. Assess and explain the performance and how plans contributed to meeting the objectives of change program in Assessment 1:

a. the communication plan

b. the education plan

C3.1 Assess performance of communication or education plan against objectives

7. When implementing organisational change there are existing policies and procedures as well as regulations and legislation that need be adhered to.

List 3 organisational policies and procedures and explain how they will assist in implementing the change management program. (WHS and Code of Conduct are not specific to your program - they are business as usual requirements that apply at all times to everything the business does).
List 3 regulations and legislation that include ethics, equity and fairness norms and how why they need to be taken into account. (WHS and Code of Conduct are not specific to program - they are business as usual requirements that apply at all times to everything the business does).

L2.2 Attend to issues and concerns according to organisational policies and procedures

CKE - existing policies and practices to guide organisational change

LKE - ethics, equity and fairness norms, regulations and legislation

8. Identify two potential threats to socially responsible practice within the program and how will address each.

L2.3 Identify and address threats to socially responsible practice within the program

9. Develop a brief socially responsible practice policy and procedures to guide the program team members:

in what it means
what they are expected to do
how to report any breaches.

L2.4 Develop program socially responsible practice policies and procedures to guide team members to report breaches of socially responsible practice

LPE - embed confidence, trust, ethical and sustainable practices

10. As a leader it is important to create a supportive environment that encourages staff to reflect and review their performance and where errors are made that they learn from them. Explain how did this in the program.

L3.5 Facilitate environment for reflection on and review of practices and activities

LPE - treat errors, mistakes and expressed concerns as learning opportunities

11. At the end of the program you will seek feedback from stakeholders on the overall program as well as your leadership skills in running the program. Explain:

how will obtain this feedback
2 things that you should consider next time improve the change management program outcomes
2 thingsthat can improve as a program leader

L4.1 Evaluate outcomes and identify opportunities for improvement

L4.2 Seek feedback from relevant stakeholders on leadership skills and processes

L4.3 Document feedback received and identify improvement needs and opportunities for future leadership

12. In managing a change management program there are various leadership styles and behavioural models you can use. Provide two examples of each and explain the type of situation in which to use them:

two interpersonal styles (verbal, listening, written, non-verbal)
two leadership styles
two behavioural models (control approach, guiding approach, supporting approach, empowering approach)

LPE - choose and apply interpersonal and leadership styles according to situation

LKE - behavioural models for the role of program manager