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Case Description: Red Maple Credit Union ( RMCU ) has decided to issue credit cards to its customers. Among the credit union companies, RMCU is
Case Description:
Red Maple Credit Union RMCU has decided to issue credit cards to its customers. Among the credit union companies, RMCU is the only company without a credit card
and this caused the company to lose it customers. After long discussions with major credit card companies, management decided to go with Mastercard, a well known
and worldwide acceptable credit card. As there were many activities to be done in a short period of time, management decided to run the project as a program and split
the work among many teams. While negotiation was in progress, they hired you and your team to manage the implementation of the customerfacing part of the project.
Customer facing part of the project is consisted of the following components:
Creation of credit application:
a Customers may call and an RMCU officer will get the info from customer.
b Customer may use the RMCUs website and fill out the credit application.
c Rarely, customer may use a paper application and mail it to RMCU.
If customer is new, a customer profile will be created.
Upon completion of credit application, a credit record will be created for the customer.
An RMCU credit officer will review the application and may contact the customer if any information is missing or the application is incomplete.
When the application is complete, adjudication process will start:
a Customers information will be passed to Credit Bureau to get customers credit score.
b In addition to customers credit score, Credit Officer will check customers other financial information to determine the credibility of the customer.
Credit Officer will provide decision by contacting customer:
a Credit application accepted and a credit limit assigned to customer.
b Credit application conditionally approved requesting more information and supporting financial documentations.
c Credit application rejected.
A credit card account will be created for approved customer and a request will be sent to Credit Card Manufacturer to produce card and sent it directly to the
customer
NOTE:
Details of processing and data elements were intentionally omitted; therefore, it is your responsibility to investigate and determine details
You may make reasonable business assumptions.
Please do all REQUIRED CONTENTS:
Use Case Diagram all actors
Organized in one diagram
Correct identification and application any include or relationships
Properly identified system boundary and actors
Correctly identified all major use cases
Use Case Description each actors
Properly describe the use case
Properly identify pre and post conditions
Properly identify flow of activities
Activity diagrams all actors
Consistent with the flows of events described in the corresponding use case.
Name of each step is clear
Logical flow of steps in activity diagrams
Correct application of UML symbols
Domain Class Diagram
Naming Convention
Correct identification of classes
Correct multiplicities
Correct associations
Correct attributes
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