Question
Case: IT's About Business 6.4, The Boeing Collaboration Center. Provide examples of how employees of the Boeing Collaboration Centre could use two different customer-touching CRM
Case: IT's About Business 6.4, The Boeing Collaboration Center.
Provide examples of how employees of the Boeing Collaboration Centre could use two different customer-touching CRM (customer relationship management) applications.
(i) Customer-touching CRM application example 1
(ii) Customer-touching CRM application example 2 (a different application)
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Operations Management An Integrated Approach
Authors: R. Dan Reid, Nada R. Sanders
7th Edition
1119497388, 978-1119497387
