Case Management Practice: What kind of paperwork do they complete (psychosocial/intake forms)? When do they write case notes? What is included on the case note? What is not included? Are there special laws that affect this population? What are they? What are the confidentiality requirements? How are services monitored, assessed, and revised? What limitations, besides fiscal, are placed on the case manager? What are the best parts of the job? What are the worst parts of the job