Case One You are in private practice in your own office. You are newly started out and have no staff yet. You are a provider with a number of third party payers. Your phone rings and you answer it. The person on the phone is John Doe. He explains that he was told to call you by his doctor to make an appointment. He was recently diagnosed with type 2 diabetes. His doctor wants him to loseweight and lower his blood glucose levels. 1. What questions do you have? What information do you need to obtain from Mr. Doe concerning his insurance while he is on the phone? 2. Now that you know his insurance carrier, what additional information do you need about Mr. Doe's insurance and referral? 3. What information do you need to have to speak or check online with his insurance? 4. What questions do you need to ask Mr. Doe's insurance company in order to determine if your MNT will be covered for Mr. Doe? 5. What must you obtain from him at the appointment? 6. What is the name of the insurance form to complete in private practice? 7. What should you do and whywould you want to follow up on the claim