Case Problem - Part 1 ( I only attached case study 1 for proper understanding of the assignment since case study 2 is a build up of case study 1)

BACKGROUND Wilmont's is a top-ranked U.S. retail pharmacy company based in St. Louis, MO with more than 8,000 stores nationwide and in all 50 states, and employing more than 244,000 people overall. The company has engaged in a number of innovative business practices, and now they are once again secretly considering breaking ground with an even newer concept delivering prescriptions and drugstore items by flying drone. The concept isn't newa small firm named DroneTech in San Francisco, CA announced the approach in March, and they are looking to develop a relationship with drugstores nationwide to launch the concept for real. Wilmont's may be the big break they are looking for! The Operations Vice President (George Cranston) of Wilmont's has asked the CIO to develop a pilot project to get something moving and see how this works. George will provide the funds and will oversee all aspects of this initiative. Mary Pearson is the project lead on the business operations side who will manage the project generally for Mr. Cranston. Mr. Cranston has made an agreement with DroneTech CEO and founder Jordan Kempler to prototype this project in the San Francisco area, which is the home location of the DroneTech organization where it developed the system. DroneTech will customize its systems, interfaces, and business processes to conform to project requirements from Wilmont's.

SCENARIO You are a project manager for Wilmont's internal IT department, and you have been assigned by your CIO, James Connor, to lead this project in terms of the information systems that will be needed to support the initiative. Phillip Greenberg is the project manager at DroneTech who will work with you. Generally, from the IT perspective, the project will likely need to accomplish the following: Develop a Wilmont's online order entry system modification that will allow customers in the San Francisco area to register their willingness to have a drone deliver their orders by means of online entry or smartphone entry. There will be significant restrictions on the approval of customers for this service, so there will need to be a segment of the system to allow Wilmont's management to approve the customer, send a confirmation to the customer, and so on. Create reports for Wilmont's management to provide information on sales, customer reactions, and key performance indicators that senior management will define for you. Create communications for customers electronically through email, online and through mobile alerts as the customer requests. Interface to the DroneTech Corporation for its order entry, delivery confirmation, and mobile application software. Eileen Seymour is the point of contact on the information systems side with DroneTech and will be overseeing the team on their side. A price for this system customization is not yet determined and the development of this proposal will be a part of your project plan. Develop security options for all systems that will safeguard the data as it is stored within your company, and also as it is exchanged with DroneTech. You will work with Wilmont's information security management team to accomplish this, and William Scott is the project lead on that team for this project. You will need to identify basic requirements and then determine your team members from the list of people given in this document as you move toward final project planning. It has been determined that only four (4) of Wilmont's pharmacies will participate in the prototype delivery system. These are in a close geographic area to one another, and they are in a non-city environment consisting mainly of suburban homes and small businesses. Customers in apartment buildings will not be permitted in the prototype due to delivery issues.

No hardware, servers, workstations, or other network infrastructure will be required for this project, as all of that is only on the DroneTech side, and they will be including it in their proposal and a separate project plan that they will give to you as a part of their contract. Wilmont's can accommodate this prototype system within their existing infrastructure that handles customer orders. Ongoing system maintenance scheduling or planning after the prototype is implemented will not be a part of the project schedule or plansyou will be developing that plan separately once the systems design is known. Wilmont's has allocated a maximum of US$1,750,000 for this prototype project. You have been asked by your CIO to ensure that your project does not go over this figure, and, if possible, that the total project cost is under that amount.. The two companies agreed that they would like to begin the project on next January 5, and that their first customer delivery flight should take place no later than November 30 to avoid harsh weather in the San Francisco area. Of course, you also need to include specific steps and processes for: Regular meetings with the team, stakeholders, and cross-impacted areas of the company. Approval points as needed through the project sequence. Points at which you will refine cost and staffing requirements (you do not need to calculate costs or total staffing at this point). Points at which you will produce the various project plan documentation deliverables discussed in class. Testing, quality control, and provision for issues that may develop. User training and other preparations for system implementation. The Wilmont's change management team, headed by Shirley Johnson, will assist you in this effort.

Summary of Personnel Involved in the Project (name initials are in brackets): DroneTech Corporation Staff: Jordan Kempler (JXK), CEO and Founder Phillip Greenberg (PAG), Project Manager - main point of contact Stephanie Williams (SMW), Senior Business Analyst Gerald Hasper (GPH), Senior Systems Engineer Eileen Seymour (ERS), Project Lead, IT Systems Wilmont's Staff: George Cranston (GWC), Operations VP James Connor (JFC), CIO Mary Pearson (MJP), Project Lead, Business Operations Team William Scott (WKS), Project Lead, Security Team Julie Green (JRG), Pharmacy Manager Store #35864 Steve Haskell (SLH), Pharmacy Manager Store #32185 James O'Donnell (JLO), Pharmacy Manager Store #38734 Wilma Marcy (WPM), Pharmacy Manager Store #33001 You as Project Manager (Come up with your own initials) Mary Kerstner (MJK), Business Systems Analyst Jonathan Perry (JSP), Programmer William Postner (WKP), Senior Programmer Sherry Loganthorpe (SPL), Database Administrator Linda Thornton (LET), Reports Systems Programmer/Analyst Gerald Peritoni (GEP), Testing Specialist Elizabeth Walton (EMW), Senior Testing Specialist Shirley Johnson (SPJ), Change Management Coordinator

Case Problem - Part 2

ADDITIONAL BACKGROUND Please review the Part 1 Case Problem information, as it contains the general background and requirements of the case. This information should be added to the following clarifications regarding the project schedule: 1. Total project cost must not exceed project constraints. Project schedule should begin January 5, and should meet the schedule constraints as per the case for completion. You may assume 100% (1.0 FTE) allocation to this project for each resource in the list below. Load leveling is NOT required for this assignment, and over-allocation warnings on your WBS will not be counted as a problem as long as the resource effort allocation is reasonable. 2. It is critical that your assignment WBS is specific to this case problem in detail. You must ensure that all required deliverables appear in your WBS specifically, and that each includes design, development, testing, and implementation as appropriate. Your WBS must include project management steps for the charter/ scope, risk management plan, WBS, schedule, training, and the required meetings to conduct and manage the project. Do not include things like "procurement management plan" or "staffing plan" or "quality management plan", as these are not a part of this case problem. A generic WBS is not acceptable for this assignment. This is practice for you to see how you might deliver such a detailed schedule for this case problem to your boss, and it will be evaluated that way. 3. It is up to you to add the project management, communication, testing, and training tasks as needed to make the project successful. Use the information in the case and the other assignments, along with your own ideas about how much effort is involved to ensure a quality implementation overall throughout the project. Be sure that you do not exceed the project constraints. 4. Remember that this project will be tight in terms of time and cost, so do not include steps that are not really necessary for this particular project. You should schedule the project from the beginning, including charter/ scope, planning meetings, risk management and communications management plan development, and WBS and schedule developmentthese items need to appear in this schedule along with resource assignments and the appropriate costs that go along with them.

SEP 725 Group Assignment

Mikhail Hanna, PhD, PMP, PMI-RMP - 2 - 5. Finally, you are required to indicate an appropriate quantity of tasks that have likely been already in progress or completed. Assume that we are looking at your schedule on June 27. Show which work packages would probably be at what stage of completion by this specific time in the schedule. Use your own judgment based on the work package finish dates, but be reasonable! 6. The personnel involved in the DroneTech Corporation do not have billing rates per hour because their cost is being absorbed by the fixed fee specified in their proposal below. These people should be listed in your resource sheet, but with US$0.00 standard rate, and they should be assigned to the appropriate tasks for the project. a. Jordan Kempler (JXK), CEO and Founder b. Phillip Greenberg (PAG), Project Manager and main point of contact c. Stephanie Williams (SMW), Senior Business Analyst d. Gerald Hasper (GPH), Senior Systems Engineer e. Eileen Seymour (ERS), Project Lead, IT Systems

They should be assigned to project tasks as appropriate using the information in the case and the details below. 7. DroneTech Corporation Contract Fees and Dates: Wilmont's has signed a contract with DroneTech specifying the following phased payment plan that is linked to specific dates or deliverables. You are responsible for ensuring that the payments occur on time, but are only made if the appropriate conditions have been met. Be sure to include the necessary tasks in your WBS to accommodate evaluating, and paying for, these contract activities: a. Total DroneTech fee for customizing order entry, delivery confirmation, and mobile application software to Wilmont's' specifications: US$423,592.00 with payments to be received as follows: b. February 2initial payment due: US$42,000 c. After Wilmont's approval of DroneTech Customization Design Phase: payment of US$45,000 d. After successful demonstration of order entry module: payment of US$35,000 e. After successful demonstration of delivery confirmation module: payment of US$55,000 f. After successful demonstration of mobile application module: payment of US$25,000 g. After production system test approval by Wilmont's: payment of US$85,000 h. After successful implementation sign off by Wilmont's: final payment of US$136,592 8.

SEP 725 Group Assignment

Mikhail Hanna, PhD, PMP, PMI-RMP - 3 - 8. Wilmont's staff, internal effective hourly rates, and official abbreviated names (initials): a. George Cranston (GWC), Operations VP (US$200/hr) b. James Connor (JFC), CIO (US$150/hr) c. Mary Pearson (MJP), Project Lead, Business Operations Team (US$50/hr) d. William Scott (WKS), Project Lead, Security Team (US$50/hr) e. Julie Green (JRG) Pharmacy Manager Store #35864 (US$60/hr) f. Steve Haskell (SLH) Pharmacy Manager Store #32185 (US$60/hr) g. James O'Donnell (JLO) Pharmacy Manager Store #38734 (US$60/hr) h. Wilma Marcy (WPM) Pharmacy Manager Store #33001 (US$60/hr) i. You as Project Manager (Add your own initials): (US$55/hr) j. Mary Kerstner (MJK), Business Systems Analyst (US$45/hr) k. Jonathan Perry (JSP), Programmer (US$40/hr) l. William Postner (WKP), Senior Programmer (US$52/hr) m. Sherry Loganthorpe (SPL), Database Administrator (US$55/hr) n. Linda Thornton (LET), Reports Systems Programmer/Analyst (US$38/hr) o. Gerald Peritoni (GEP), Testing Specialist (US$38/hr) p. Elizabeth Walton (EMW), Senior Testing Specialist (US$49/hr) q. Shirley Johnson (SPJ), Change Management Coordinator (US$38/hr) 9. The following is the estimated total EFFORT HOURS for only the software programming and reporting to the customer and Wilmont's management for the prototype systems. (These do not include design requirements, project management activities, testing, training, final implementation, or meetings you will need to add those additional steps and estimates for each.): a. Wilmont's Inventory Management System Modifications (180 hours) b. Wilmont's Pharmacy Customer Database System Modifications (180 hours) c. DroneTech General InterfaceWilmont's Side System (150 hours) d. Website Content UpdateWilmont's Side (175 hours) e. Customer/Management Reporting (135 hours) f. Store Management Reporting (135 hours) g. Credit Card Processing (75 hours) h. Wilmont's Sales Management Reporting (150 hours)

You need to determine who on Wilmont's and DroneTech's staff should be involved in the various deliverables based upon your best judgment, and how their positions and skills relate to the tasks.

The assignment is to create WBS in list form to be entered in microsoft project.