Case Study 1 - Private Health lnsurance A client has been a regular of the massage clinic for quite some time now receiving both massage as well as aromatherapy and reflexology combined. Treatment has provided the client with consistent relief since your rst few sessions and because he is such an advocate of the clinic ,the therapists. and quality of treatment; they are continually attempting to refer the clinic to their friends and family. This client comes to you as his treating therapist ,with a question One of their closest friends is interested in the treatment and benefits that they have been receiving and is keen on having a few sessions. however from what she understands services such as massage, acupuncture and reflexology are not covered by private health insurance. The client thinks this is not correct but told their friend that they would ask you to make sure his information was correct. Answer your client's enquiry. 35% U y - EHSJOHEF CONCESSFOD car A client comes to you with a query about their pensioner concession card. They have recently received the concession card and are not sure what they are entitled to. The client would like to access massage therapy as well as other treatments such as physiotherapy, hydrotherapy and reflexology. The client would like to know what the pensioner concession card means in terms of benefits to services. treatment and pharmaceuticals. As the treating massage therapist, provide this client with information on their guery so that they can make a decision as to which services they will access