Case Study 2

Using these resource and your own research, identify and explain performance measurement systemsused in a real estate agency and describe staff development options and information.

C13DCS2Q57 Identified performance measurement systems used in a real estate agency.

C13DCS2Q58 Name and discuss 3 options you would consider when developing the skills andknowledge of your agency staff.

C13DCS2Q59 In the context of a Performance Management System, list and describe 10 types ofdocuments that must be kept at the agency. Describe each document and where theyshould be stored and for how long.