CASE STUDY 3: A CITIZEN'S COMPLAINT The eThekwini Municipality Library serves the city of Durban and the surrounding metropolis. The library director, Peter Masango, is young, enthusiastic and prides himself on a collection that addresses contemporary issues representing diverse viewpoints. He has a good relationship with his board and enjoys community support. The library is a well used resource in the area. Peter has just received the following letter from a prominent local businessman. Dear Mr Masango I have always respected and valued the wisdom and knowledge available in libraries. They should contain the truth and enlightenment needed to guide our community. You can imagine my dismay when I browsed through my library yesterday looking for books that were recommended in a recent issue of the Divine Creation Newsletter. I could find only five from a list of 50 books! But on library shelves are such books as Coming out as Sacrament and Religion is a Queer Thing. Has South Africa become so immoral, so decadent that libraries no longer have books fit to be read by God fearing men? Your library needs my help. I intend to form a committee of like-minded citizens to evaluate the library's collection. In the mean time I have enclosed a list of recommended books from the Divine Creation Newsletter so you can begin purchasing them immediately. B. Ambrose Arum Financial Services (PTY) LTD. Pinetown. QUESTIONS Draft a letter to Ambrose Arum. What else would you do in Peter Masango's situation? If Mr Arum's letter were received by the Mayibuye High school media specialist, would the response be different? In what ways? How do your values affect the selection of book decisions that you make?