Case study 4: HealthyEat Project Mr. Jake, CEO of 4 stars restaurants from Paris has decided to move to Canberra-ACT. He has recently purchased a small local restaurant where they provide health food for their customers. Mr. Jake brought his knowledge to this restaurant and the goal is to be the number one healthy outlet in Canberra with 90% of Canberrans having healthy diet. HealthyEat deals with the purchase of fresh fruits and vegetables that they use to create healthy food for sale at the restaurant. The growers of fruits and vegetables deliver their product to the wholesale companies. Mr. Jake's staff place orders with these wholesalers using telephone calls and a fax-based ordering system. The wholesalers then deliver the fruits and vegetables that have been ordered to Mr. Jake's central facilities, where they are packed to go to the individual restaurant outlets. The transport to the restaurant outlets is then carried out by a contracted logistics/distribution company. Mr. Jake has asked you to lead the development of a new online fruit and vegetable ordering and payment system to be used when working with his suppliers. He explains to you the problems that he is having with delays in receiving fruits and vegetables ordered from suppliers. He has received complaints from suppliers stating that staff from Healthy Eat expects delivery of fruit within 24 hours of an order being placed. Three of the suppliers only guarantee 48 hours delivery. It has been suggested that a policy of 24 hours delivery may be unreasonable. Suppliers have also complained that orders that are sent by fax can be hard to read. The online platform should also facilitate marketing and better interaction. You and your company are invited to propose and develop a project planning that assists Healthy Eat to run their business and achieve their goals. In order to be successful, they will consider the quality of your answers as a factor of choosing the best project. It is also expected that you provide the organisation with a snapshot of how the solution work.