Question
Case Study After advertising in the industry newsletter and national papers, three tender bids were received by Kevin's Finance Company for the upgrade of its
Case Study
After advertising in the industry newsletter and national papers, three tender bids were received by Kevin's Finance Company for the upgrade of its administrative system. The work was all encompassing. It included completely new software design, new hardware throughout the building, a training component and an ongoing maintenance contract. From a financial perspective, the three bids were all within 15 per cent of each other. The managers decided to evaluate the three options based on value and possible long-term synergy with the organisation.
The criteria they developed included:
- Cultural alignment (the developer's and Kevin' Finance Company's staff)
- Schedule flexibility
- Evidence of past performance.
ABC system developer Synch Design eventually won the contract due to its willingness to accommodate Kevin' Finance Company's new assessment criteria. All tender bids were of similar quality with respect to specifications, cost, time and resources, yet the tacit qualities of cultural cohesion and accommodation helped Kevin's Finance Company make the final decision.
QUESTION:
What are your strategical plans on providing training and support for new or existing staff to get familiar with the new modified organisational system?
Step by Step Solution
There are 3 Steps involved in it
Step: 1
Get Instant Access to Expert-Tailored Solutions
See step-by-step solutions with expert insights and AI powered tools for academic success
Step: 2
Step: 3
Ace Your Homework with AI
Get the answers you need in no time with our AI-driven, step-by-step assistance
Get Started