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CASE STUDY At your Level 2 trauma center, an unplanned EHR downtime that it will take 8 hours to recover the system, for a total

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CASE STUDY At your Level 2 trauma center, an unplanned EHR downtime that it will take 8 hours to recover the system, for a total down- occurs at 17:00 on a Tuesday. After 1 hour of troubleshooting time of 10 hours and working with the vendor's help desk, the IT team attempts a system reboot, which is unsuccessful. The vendor Discussion Questions is in a different time zone, so specialists have to be called in 1. Plot each component on the Downtime Determinator for from home to respond to this incident. The initial assessment both part 1 and part 2 of the scenario as it unfolded, and is that the downtime is due to database corruption and the document your IT response, end user response, and system will have to be recovered from backup systems. Unfor tunately, the system is not configured with high availability 2. Make changes to the assessment and plans to account for techniques, nor is it redundant. The IT department estimates communication plans changes to the scenario

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