Case Study Description:

• Analyse the Scenario through examples of course concepts
• Discuss the results based on the theories, class discussion, course concepts, etc.
• What the leaders or managers could have done or should have done to optimize the scenario, improve the success results, or highlight job well done.

Scenario

A young female manager (Sam) and an older male employee (Thad) refuses to listen to the young manager and is acting out of line to be spiteful. What do you do?

Topic/concept - Groups and Building Effective Teams

How can you use Goals, Feedback, Rewards, and Positive Reinforcement to increase effectiveness?

Do you believe Group/Team Work really improve organizational performance?