Case Study

FZ Industrial and Manufacturing which is located in the Caribbean manufactures industrial Fasteners and Screws, they currently export to the USA. Recently is was observed based on critical analysis using the Pareto Chart that 12 % of the Products failed inspection and as such couldnt meet the standards as stipulated by the USA.

You have been recently hired by the Chief Technical Officer to establish the root causes of this problem. He has recommended the Ishikawa diagram or Fish Bone Diagram as the Tool to utilize for the exercise. Based on this current situation prepare a well populated Diagram using the categories of:

1. Man

2. Machine

3. Method

4. Mother Nature (environment)

5. Material

6. Measurement

This along with the possible causes and a detailed plan of action with responsibilities and time lines for the recommendations.