Answered step by step
Verified Expert Solution
Link Copied!

Question

1 Approved Answer

Case Study II: Walmart Strategy On May 17, Walmart released its lackluster quarterly earnings. Thanks to inflation, prices have hit new highs, and customers nationwide

image text in transcribed
image text in transcribed
Case Study II: Walmart Strategy On May 17, Walmart released its lackluster quarterly earnings. Thanks to inflation, prices have hit new highs, and customers nationwide have been opting to spend on food or experiences rather than big- ticket, profit-driving items. But while the pressure is now on Walmart to get numbers up, surging prices could actually be opportune for Walmart, Robby Ohmes, retail analyst for Bank of America, told CNBC. The pilot store, which is in Northwest Arkansas, has a different strategy for product layout. Aisles in the clothing section are wider and packed with fewer racks, making it easier for customers to browse. National brands like Reebok have their own space, as do Walmart's individual fashion brands and home brands, CNBC reported. Brands that speak to the younger crowd also get more space with this model, the outlet said. Don't expect to see those large "Everyday Low Price" and "Rollback" signs we're all so used to seeing- Walmart is moving away from that approach. At the Arkansas store, smaller price signs accompany both big-brand clothing items and Walmart's "elevated clothing brands," CNBC reported. "We're selling apparel in a grocery store, however that doesn't mean we have to sell apparel like it's grocery," Alvis Washington, vice president of marketing, store design, innovation, and experience for Walmart, said (via CNBC). "Apparel is a discretionary category. It's emotional. You want them to fall in love with the fashion." Rather than letting the low price be the selling point, Walmart is allowing "the product to be hero," Washington said. At the Arkansas store, for example, that's exemplified by a larger selection of wines, including those that are pricier, and a millennial-friendly craft beer section. Loyal Walmart customers don't have to worry about increasing prices, thankfully, as Walmart execs confirmed they are keeping those "entry-level price points" for those on a budget, CNBC reported. But the retailer does want to have customers coming to them for higher-margin clothes and household amenities instead of just food items-particularly as people become "more value-conscious," Redfield said. Question 1: Discuss some predictions for the retail shopping industry based on principles of price changes (5Points). Question 2: Companies need to manage customer equity carefully, in terms of profitability, investment, and loyalty. Evaluate the types of customers at Walmart and how they are building the right relationship (5Points)

Step by Step Solution

There are 3 Steps involved in it

Step: 1

blur-text-image

Get Instant Access to Expert-Tailored Solutions

See step-by-step solutions with expert insights and AI powered tools for academic success

Step: 2

blur-text-image

Step: 3

blur-text-image

Ace Your Homework with AI

Get the answers you need in no time with our AI-driven, step-by-step assistance

Get Started

Recommended Textbook for

E-Commerce 2013 Business Technology Society

Authors: Ken Laudon, Kenneth C Laudon

9th Edition

0132730359, 978-0132730358

More Books

Students also viewed these Economics questions

Question

Working with athletes who dope

Answered: 1 week ago

Question

Define healthcare literacy and explain its impact on patients

Answered: 1 week ago