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Case study: Merging IT at Cusco From the case above What is the main problem to be resolved and What are the its root cause?

Case study:

Merging IT at Cusco

From the case above What is the main problem to be resolved and What are the its root cause?

Conduct a root cause analysis (fishbone diagram) and an interrelationship diagram .

Do you notice any difference to the two results by using two difference approaches?

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