Case Study Neo Tech Corporation, is a global manufacturing company located in Cambridge, Ontario. The company manufactures a wide range of kitchen appliances. The raw materials and components for manufacturing are procured from domestic suppliers. However, the products are sold in Canada, European Union (EU), India, and Australia through local distributors in the countries. Quite lately, the company was struggling to keep pace with the rapidly changing technological landscape. Their existing manual processes were inefficient and error-prone, leading to increased costs and decreased customer satisfaction. The company realized that it needed to embrace digital transformation to remain competitive. To achieve this, Neo Tech Corporation embarked on a digital transformation journey. The options available to the company in digitization are the following: Starting with the implementation of MRP Moving to MRP II Implementation of an enterprise resource planning (ERP) system. The ERP system enabled real-time visibility into production processes and supply chain management, leading to greater efficiency and cost savings. Introducing the WMS system in the warehouse Moving forward with TMS system to deal with growing transportation demand The company also plans to invest in automation technologies to streamline its manual processes. They want to implement a robotic process automation (RPA) system to automate repetitive tasks such as data entry and invoicing. This allowed their employees to focus on more strategic work and reduced errors caused by manual data entry. Additionally, Neo Tech Corporation plans to implement a customer relationship management (CRM) system to improve customer engagement and provide personalized experiences. The system enabled the company to track customer interactions and preferences, leading to more targeted marketing campaigns and increased customer loyalty. The results of the digital transformation at Neo Tech Corporation is to be 20% increase in production efficiency, a 15% reduction in operating costs, and a 10% increase in customer satisfaction. The company will be able to remain competitive in a rapidly evolving industry and continue to grow its business. Key Departments in Neo Tech Corporation: Manufacturing Engineering Procurement Quality Control Human Resources Development (HRD) Finance including Payroll and invoicing Logistics and transportation Warehousing Neo Tech Corporations Supply Chain Considerations Embracing digital transformation can lead to increased efficiency and cost savings. Automation technologies such as RPA can streamline manual processes and free up employees to focus on more strategic work. Implementing a CRM system can improve customer engagement and lead to more targeted marketing campaigns. Real-time visibility into production processes and supply chain management can lead to greater efficiency and cost savings After the high level strategy meeting it was decided to allocated one million dollar for the digital transformation. Loan for capital expenditure can be arranged from the TD Canada Bank. Financial assistance can also be available through Provincial industrial development program The project must be completed in 18 months starting 31 March2023 . Each Group need to do the following: 1. Identify all the Stakeholders and assign the importance for each one of them 2. Prepare a project schedule and identify the critical path 3. Identify the project risks