Case Study: Organizational Behavior AssessmentTitle: Transforming Summit Tech: A Leadership and Culture Challenge Case OverviewSummit Tech, a mid$-$sized software development firm with $250$ employees, has been experiencing declining employee morale, high turnover rates, and stagnating innovation. Over the past two years, the company has lost several key clients, putting increased pressure on the leadership team. The new CEO, Lisa Bradford, was brought in six months ago to stabilize the company and implement a strategy to revitalize the organization.Lisa has identified key issues related to organizational behavior that must be addressed, including:$1.$ A lack of cohesive leadership$\mathrm{.}2.$ Poor communication between departments$\mathrm{.}3.$ A toxic work culture marked by mistrust and low employee engagement.She has tasked the senior management team with developing a plan to tackle these challenges and has hired your consulting team to assist. Your job is to analyze the situation, identify the root causes, and propose actionable solutions using organizational behavior principles. Background InformationCompany Structure: Departments: Software Development, Sales, Marketing, Human Resources, Customer Support, IT Operations. Leadership: Department heads report directly to the CEO. Cross$-$department collaboration is minimal.Culture & Leadership Challenges: Leadership styles vary widely, with some department heads perceived as authoritarian and others as overly hands$-$off. Employees cite unclear expectations, lack of feedback, and limited professional development opportunities. Exit interviews reveal employees feel undervalued and disengaged.Recent Survey Highlights: Engagement: Only $38\%$ of employees feel engaged in their work. Communication: $70\%$ of employees believe interdepartmental communication is ineffective. Trust in Leadership: $45\%$ of employees trust the senior leadership team. Innovation Climate: Only $25\%$ of employees feel the company encourages creativity. Case ObjectivesStudents must demonstrate their understanding of organizational behavior by:$1.$ Analyzing the root causes of Summit Techs challenges$\mathrm{.}2.$ Identifying theories and models that can be applied to address these issues$\mathrm{.}3.$ Proposing realistic and evidence$-$based solutions to improve morale, communication, and innovation. Tasks for StudentsTask $1$: Problem Diagnosis Review the provided survey results and background information. Identify key organizational behavior challenges. Assess the impact of leadership, communication, and culture on Summit Techs current state.Task $2$: Application of Organizational Behavior Theories Use relevant organizational behavior models $($e$.$g$.,$ McGregors Theory X and Theory Y$,$ Herzbergs Two$-$Factor Theory, Tuckmans Team Development Model, or Kotters Change Model$)$ to explain the challenges. Apply emotional intelligence and leadership style theories to assess the role of department heads and senior leadership.Task $3$: Solution Development Propose specific interventions to address the identified challenges, focusing on:$1.$ Leadership development$\mathrm{.}2.$ Communication improvements$\mathrm{.}3.$ Cultural transformation. Design a strategy to enhance employee engagement and encourage innovation.Task $4$: Implementation Plan Create a timeline for implementing your proposed solutions, including milestones and success metrics. Identify potential obstacles and strategies to overcome them.