Case Study: Patient Portal Project Failure Situation: A large healthcare organization initiated a project to create an innovative patient portal system for improving patient engagement, communication, and access to medical records. Despite a significant investment in time, resources, and finances, the project failed due to numerous technical issues, poor user experience, and lack of integration with existing systems. The patient portal was not adopted by patients or healthcare providers. Background: The organization hired a reputable IT firm to develop the platform within a specified timeline. However, the project faced delays, escalating costs, and ultimately failed to meet stakeholder expectations. The project team neglected critical aspects of stakeholder analysis and management, leading to the development of a product that did not cater to the needs of all relevant parties. Assessment: Several key issues contributed to the project's failure: 1. Inadequate stakeholder identification: The project team failed to identify all critical stakeholders, such as patients, healthcare providers, IT support staff, and administrators. 2. Insufficient stakeholder involvement: The team did not involve end-users, such as doctors and patients, in the development process. 3. Poor communication: Communication between the project team and stakeholders was infrequent and unclear, leading to misunderstandings and misaligned expectations. 4. Lack of stakeholder management plan: The project team did not develop a comprehensive stakeholder management plan to guide their engagement with different stakeholder groups. Recommendation: (Student Task) Based on the situation, background, and assessment, recommend strategies and actions that the organization could have taken to improve stakeholder analysis, stakeholder management, and the overall success of the project. Consider the lessons learned from the case study and how they could be applied in future projects to avoid similar issues.