case study presentation

subject-Principle of management

Due by Nov20

Case Study \#2: Transforming a Traditional Retail Chain into an Adaptive Organization MG 2000: Principles of Management Introduction: This case study explores the challenges faced by a traditional retail chain, "SuperMart," in adapting to changing market dynamics and transforming into an adaptive organization. You will be required to analyze the problem, develop 3 ideas to help solve the problem, and present 1 recommendation as if you were presenting to the management of SuperMart. Case Description: SuperMart is a well-established retail chain with a history of more than 40 years, specializing in groceries, household items, and clothing. Over the past few years, SuperMart has experienced declining sales and a loss of market share. Competing with e-commerce giants and changing customer preferences has resulted in a sharp drop in profits. The organization's hierarchical structure, bureaucratic decision-making processes, and resistance to change have hindered its ability to adapt to the dynamic retail environment. Key Data and Figures: Key Data and Figures: 1. Market Share: SuperMart's market share has decreased from 30% to 15% in the last five years. 2. Financial Performance: A 20% decrease in annual revenues and a 15% reduction in profits over the same period. 3. Employee Turnover: A rising trend in employee turnover ( 80% turnover rate), especially among younger employees who feel the company lacks innovation and career opportunities. 4. Customer Feedback: A decline in customer satisfaction scores from 9 to 6 and an increase in customer complaints regarding product availability and in-store experience. 5. Inventory Management: High inventory holding costs due to outdated inventory management practices. Challenges: 1. Hierarchical Structure: SuperMart's hierarchical structure has slowed down decisionmaking and stifled innovation. 2. Resistance to Change: Employees and middle management are resistant to change and reluctant to embrace new technologies or approaches. 3. Competition: Intense competition from e-commerce platforms and other innovative 1. Hierarchical Structure: SuperMart's hierarchical structure has slowed down decisionmaking and stifled innovation. 2. Resistance to Change: Employees and middle management are resistant to change and reluctant to embrace new technologies or approaches. 3. Competition: Intense competition from e-commerce platforms and other innovative retailers. I 4. Customer Expectations: Changing customer expectations for convenience, online shopping, and personalized experiences. Prepare a 5-7 minute long presentation on the following: 1. Analyze the current situation at SuperMart, considering the data and figures provided. 2. Identify the key challenges that SuperMart faces in becoming an adaptive organization. 3. Develop 3 ideas that include changes to the organizational structure, culture, and processes. 4. Present 1 idea as your recommendation. 5. Propose an implementation plan and budget for the recommendation (You may make up these numbers based on what seems reasonable) All team members need to speak, dress and act professionally. Each group member is required to present, if they do not, that group member will receive a 0 grade. Due: Presentations are in class on Thursday, November 23,2023. Order will be reverse order of group \# ie. Group 9, then Group 8, etc. Assessment: You will be assessed based on the quality of your analysis, the feasibility and effectiveness of the proposed solution, and quality and professionalism of your presentation. See attached Case Study Rubric for more details