Case Study -Questions to answer

1. Define empowerment (source)

2. Could you implement empowerment into a mid-scale hotel? What are some things you would do to implement empowerment? (sources)

3. What are some best practices we could take from Ritz Carlton? (source)

4. Name three positives and three negatives to empowerment (source)

5. Find another organization that uses an empowerment policy. Tell me about it, is it successful? (sources)