Case Study Scenario: You are the sales manager at XYZ Industrial Lubricants Co., Ltd., and

your company sells industrial lubricants for machinery to manufacturing plants. Tomorrow, you

plan to make a conference call on the purchasing agent for Acme Manufacturing Company. The

participants from Acme include the purchasing manager, purchasing specialist, supervisor of the

production team, some employees who have used this oil.

For the past two years, you have been selling Hydraulic Oil 65 in drums to Acme. Your sales call

objective is to persuade Acme to switch from purchasing oil in drums to a bulk oil system. Last

year, Acme bought approximately 364 drums or 20,000 liters at a cost of $1.39 a liter or $27,800.

A deposit of $20 was made for each drum. Traditionally, many drums are lost, and one to two

liters of oil may be left in each drum when returned by customers. This is a loss to Acme.

You want to sell Acme two 3,000 liter storage tanks at a cost of $1,700. You have arranged

with Pump Supply Company to install the tanks for $1,095. Thus, the total cost of the system

will be $2,795. This system reduces the cost of the cost of the oil from $1.39 to $1.25 per liter,

which will allow it to pay for itself over time.

Other advantages include having fewer orders to process each year, reducing the amount of

storage space needed, and having workers handle the oil less.

Questions:

1. What is your objective of making this call? 2 marks

2. What are the issues of using drums of oil? 2 marks

3. What are the benefits of using the new oil system? 2 marks

4. Among these participants, who will be the final user, decision maker, influencer, and

goalkeeper? 4 marks

5. Now you are on the conference call with participants from Acme

Fase A-Questions: Discuss the law surrounding wrongful dismissal, considering Bob and the lawyer's statements about the reason for Laura's termination: Did the company have any just cause to fire her? Is there any evidence in Laura's record that her poor performance caused the company's losses, or tha she was insubordinate? According to the Employment Standards Act (ESA), how many weeks of notice must the company give Laura, if there is no just cause? Furthermore, discuss whether the company will be required to pay Laura any additional notice based on common law factors, beyond the amount required by the ESA. Explain your answers to the questions above using the information from Working in BC (a guide to the ESA) and Employment Law Video Lecture Video Lectures pt. 1 & 2