Case Study Situation

Bus 220 - Partner Case # 1 Team Meltdown You are the team lead for a very significant project that is quickly approaching the delivery deadline. Your team of five has been working reasonably well to date, but as the pressure of the final push is on, you've noted a couple of concerns. Jake is the technical expert on the project. Although the nature of this work is new to him, he has lots of previous experience trouble shooting and problem solving technical issues. Another team member, Sandy, came to you recently expressing frustration over Jake's constant talk about his expert ability and extensive previous experience, but notable lack of getting critical pieces of the project done by the team deadlines. Although Sandy acknowledged that they are all feeling stressed by the impending deadline, Jake went as far as intimating that his challenges were due to inefficiencies in the team, that if he had a group of men supporting him, things would be different - everyone knows that "men are simply better at the technical stuff". In addition, you've noticed that Beth has missed the past couple of meetings which is unusual for her. She is certainly very quiet and tends to listen carefully before speaking at meetings, but this absence is uncharacteristic based on her past performance. Sandy mentioned that she saw Jake and Beth having what appeared to be a heated discussion in the hall the other day, and suspects that Jake may have taken his frustration out on Beth. The other team members are aware of this rift, but feel that they are too busy and stressed themselves to get involved. Based on this update, you are now quite worried about your team's ability to complete the project by the deadline, knowing full well that defaulting on this commitment is not an option.Bus 220 Case Analysis Guidelines 6. Alternatives to Solve Issues - apply course concepts to determine the three best ways to address the issues and note these below. Identify the advantages and disadvantages to each option. Options Pros Cons 1. 2. 3 7. Criteria & Assessment - Note: this section is intended to help you determine which is the best option to solve the problem. Start by transferring the options you've identified from the previous section. Next - add 3 criteria total - 1 qualitative, 1 quantitative and 1 either qualitative or quantitative to the boxes under each of these headings below. Finally - using your criteria, decide if each option will have a positive (+), negative (-), or neutral (N) outcome and place one of these symbols under each criteria. This should clearly indicate which option is best. Qualitative Quantitative Qualitative or Options (transfer from previous section) Quantitative Example: Example: Example: Employee Cost Ability to meet morale organizational outcomes 1. Transfer your options from the section above. 2. 3 8. Analyze and Explain Preferred Alternative (apply course concepts and provide in-text citations to support your thinking, APA format) Explain why you chose the option that you did and how this will address the issue. Apply course concepts from the text and other sources throughout this explanation to support your thinking; use in-text citations. 9. Action and Implementation Plan - explain how, when and where you will implement your plan of action. This is the critical step of putting words and thoughts into action. Who What When Where How (details)3. Identify three primary issues and related OB concepts (3 paragraphs, supported with APA in- text citations) 1. Start by reading the "home chapter" for the case so you are familiar with the key concepts. You can pull concepts from other chapters and other sources, but start with the "home" chapter. 2. Write a list of possible issues that identify what's going on in the case. 3. Choose the three primary issues that are associated with key concepts. 4. Write a paragraph about each of the issues, supporting your thinking with in-text citations in APA format. 5. *Note - avoid going immediately to solutions. Ask yourself if the concepts you're considering for this section are issues which describe the problem, or solutions - which seek to solve the problem._Stay with the issues - if you don't accurately identify what's wrong, your solutions will not solve the problem. It's like misdiagnosing an illness - you end up treating something that is not the problem. 4. Identify three primary Internal & External Factors and briefly explain Internal Factors: See the list in the PPT on case analysis. Choose three factors that are most immediately associated with the situation. Briefly state why you chose these factors. *This section does not need to be supported with in-text citations. 1. 2. 3. External Factors: Consider the ripple effect - how could this situation potentially impact the organization as a whole. What are the consequences for the overall well being of the organization? 1. 2. 3. 5.