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Case Study: The supplier selection process is a critical activity within the operations of a company. Once the outsourcing decision is taken, a process aimed

Case Study:The supplier selection process is a critical activity within the operations of a company. Once the outsourcing decision is taken, a process aimed at analyzing and choosing the appropriate suppliers begins.

Suppose that you are a Procurement Analyst in a large company. You have been asked to create a proposal to the Chief Procurement Officer identifying the best supplier to outsource, for a 3-year period, a complex part of your company's value chain. Your company operates in a mature market where the qualifying and winning factors are quality and time to customer respectively.

Based on the information included in the table, address the following questions:

  • What supplier would you select?
  • What is your rationale for your election?
  • What supplier would you select if your company's factors changed to price and quality? Would your election change?
Supplier Price Quality Delivery Others
A 90 90 95 Overseas supplier (transport lead time 3 weeks)
B 105 100 100 Supplier facing financial issues
C 85 85 95 Proximity supplier (transport lead time 3 hours)

*Figures are expressed in % as follows:

  • Price: price quoted by supplier vs. outsourcing company target price
  • Quality: parts accepted vs. parts delivered
  • Delivery: parts delivered on time vs. parts delivered

Provide proposal, as the Procurement Analyst, that outlines the issues of the case, states your choice of supplier and provides a rationale for your choice.

References must be mentioned, please.

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