Case Study: Where do we begin? Selecting an intervention at the Springfield County office of Economic Development. Question Define organisational change. Articulate the gaps/challenges in the organisation and thereafter recommend interventions to address the gaps. Using the Case Study: Where do we begin? Selecting an intervention at the Springfield County office of Economic Development. Pd 162 - 166. Define organisational change. Articulate the gaps/challenges in the organisation and thereafter recommend interventions to address the gaps