Question
Case StudyA Practical Approach to Information Communications Technology IT Governance Committee: Assume that you are part of the highly qualified IT Governance Committee employed by
Case StudyA Practical Approach to Information Communications Technology IT Governance Committee: Assume that you are part of the highly qualified IT Governance Committee employed by one of the USs largest pizza company named as Mamas Pizzeria a pizza company which is internationally recognized and one of the delicious pizza company globally. Your IT Governance team comprises of 5 members who are as follows: IT Governance team Member 1 - Chief Executive Officer (CEO) Member 2 - Chief Financial Officer (CFO) Member 3 - Chief Marketing Officer(CMO) Member 4 - Chief Information Officer(CIO) Member 5 - Chief Technology Officer CTO) Your IT Governance Committee is in-charge of governing the overall development and operation of IT/IS systems and has several important responsibilities such as: Aligning IT investments to business strategy. Investing funds and resources in the most beneficial IT systems will enhance the long-range goal of achieving the business strategy. Budgeting funds and personnel for the most effective use of the IT systems. Overseeing and prioritizing changes to IT systems. Within organizations, many user groups will concurrently request improvements or changes to their sub- system within the IT system and prioritizing these requests according to the best match to the business strategy and the feasibility of designing, developing and implementing the necessary changes. Developing, monitoring and reviewing all IT operational policies. The organization will maintain policies and descriptions of procedures for operating and developing its IT systems. Developing, monitoring and reviewing security policies. The organization will maintain policies and descriptions of procedures related to security. Establishing systems development process that controls the initiation, approval, development and maintenance of those changes. This process called the systems development life cycle (SDLC) can be generally described as the systematic steps undertaken to plan, prioritize, authorize, oversee, test and implement large-scale changes to the IT system. Your IT Governance Team comprising of the above members and positions has been engaged to carry out its duties as per the requirements in the sections hereafter. Section 4 To be completed by the Chief Information Officer of the IT Governance Team You are the Chief Information Officer of Mamas Pizzeria involved as part of the IT Governance team to provide your opinion and solutions for the following questions: This section presents a process map (Exhibit 4.1), a document flowchart (Exhibit 4.2), and a data flow diagram (Exhibit 4.3) for a small, local restaurant. In those exhibits manual records and documents as well as manual processes are depicted. On the basis of the case information and the 3 exhibits mentioned, complete the following requirements: Required: To answer some of the questions here, you may have to do research about ERP systems on the Internet. One example of a website with information about accounting software is www.accountingsoftware411.com or www.2020software.com 4. What advantages could Mamas Pizzeria expect by upgrading to an ERP system? 5. As Mamas Pizzeria considers modules to purchase, which four or five modules do you believe would be most critical? Why? 6. Which method of implementation of an ERP system do you suggest for Mamas Pizzeria? Why? 7. Recommend two or three ERP systems that would be appropriate for Mamas Pizzeria. be specific with respect to the name of the ERP software system and the provider company. When making these recommendations consider the size of Mamas Pizzeria and, therefore, what it might be able to afford.
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