case_id date_time customer_id channel reason age gender product signup_date_time cancel_date_time 246760 CC246861 2021-06-03 14:12 C389013 phone support 52 male prd_2 2019-08-08 0:00 2021-03-14 0:00 161707 CC161808 2020-07-23 16:41 C343829 phone support 51 male prd_1 2018-03-22 0:00 2019-08-27 0:00 157484 CC157585 2020-07-07 7:45 C81284 phone signup 65 male prd_1 2018-02-21 0:00 2022-08-16 0:00 302809 CC302910 121260 CC121361 149230 CC149331 209696 CC209797 227184 CC227285 304519 CC304620 189653 CC189754 2021-10-14 14:01 C473837 2020-02-05 13:50 C64054 2020-06-03 17:44 C297154 2021-02-23 11:56 C393528 phone support 54 female prd_2 2020-03-27 0:00 2022-08-16 0:00 phone signup 62 male prd_2 2021-08-26 0:00 2022-08-16 0:00 phone support 51 female prd_2 2017-11-16 0:00 2018-09-14 0:00 phone support 58 female prd_2 2019-03-14 0:00 2022-08-16 0:00 2021-04-14 18:43 C384100 2021-10-19 7:55 C478047 email support 59 male prd_1 2019-05-20 0:00 2022-08-16 0:00 email support 51 male prd_2 2020-04-01 0:00 2020-07-04 0:00 2020-12-01 11:13 C80294 phone support 56 male prd_1 2018-11-29 0:00 2022-08-16 0:00 237124 CC237225 2021-05-11 8:11 C111558 phone signup 61 male prd_1 2019-06-28 0:00 2020-09-07 0:00 8332 CC8433 49003 CC49104 107486 CC107587 250538 CC250639 256813 CC256914 2017-06-07 17:07 C138213 phone support 60 male prd_1 2017-08-03 0:00 2021-03-24 0:00 2018-11-20 14:13 C181680 phone support 57 female prd_1 2019-08-19 0:00 2022-08-16 0:00 119541 CC119642 322458 CC322559 83264 CC83365 284994 CC285095 2019-11-20 10:40 C57706 2021-06-12 16:16 C436403 2021-06-27 17:15 C453952 2020-01-28 15:59 C246726 phone signup 38 female prd_2 2021-04-28 0:00 2022-08-16 0:00 email support 57 female prd_1 2019-08-27 0:00 2019-09-20 0:00 phone support 54 male prd_1 2019-09-28 0:00 2021-10-30 0:00 phone support 62 male prd_1 2021-08-07 0:00 2022-08-16 0:00 2021-12-06 16:44 C479852 2019-07-03 14:22 C226772 phone support 57 male prd_2 2020-05-20 0:00 2021-06-16 0:00 phone support 44 male prd_2 2020-08-20 0:00 2022-08-16 0:00 226220 CC226321 2021-09-01 17:13 C331083 2021-04-12 14:51 C107826 phone support 49 male prd_2 2020-02-08 0:00 2022-08-16 0:00 phone signup 72 male prd_1 2019-05-16 0:00 2022-08-16 0:00 290472 CC290573 88623 CC88724 2021-09-14 14:58 C121513 2019-08-01 14:17 C167716 email support 66 male prd_1 2020-02-24 0:00 2022-08-16 0:00 phone support 57 male prd_1 2020-10-30 0:00 2022-08-16 0:00 315552 CC315653 2021-11-17 9:30 C113301 phone support 60 female prd_2 2020-05-01 0:00 2021-06-09 0:00 77746 CC77847 2019-06-04 12:38 C44800 phone signup 52 female prd_1 2020-06-25 0:00 2022-08-16 0:00 97828 CC97929 2019-09-21 11:58 C239571 phone support 57 male prd_1 2021-02-16 0:00 2022-08-16 0:00 259344 CC259445 2021-07-03 15:30 C109071 phone support 62 male prd_1 2019-10-12 0:00 2020-07-17 0:00 13266 CC13367 89561 CC89662 151631 CC151732 2017-09-08 12:18 C135148 phone support 54 female prd_1 2018-02-16 0:00 2022-08-16 0:00 2019-08-07 7:10 C50452 phone signup 50 female prd_1 2020-11-16 0:00 2022-08-16 0:00 2020-06-13 12:52 C78356 phone support 18746 CC18847 2018-01-10 14:15 C138552 email support 157829 CC157930 2020-07-08 11:07 C268552 phone support 62 male 62 female 68 female prd_2 2018-01-12 0:00 2018-08-10 0:00 prd_1 2018-05-17 0:00 2019-11-02 0:00 prd_1 2018-02-24 0:00 2022-08-16 0:00 236024 CC236125 2021-05-08 11:02 C93714 phone support 60 female prd_1 2019-06-24 0:00 2022-08-16 0:00 73199 CC73300 239884 CC239985 312200 CC312301 2019-05-09 12:49 C42413 2021-05-17 17:42 C111604 phone signup 64 male prd_2 2020-05-16 0:00 2021-06-01 0:00 phone support 2021-11-07 18:38 C490412 email support 66 male 50 female prd_1 2019-07-09 0:00 2022-08-16 0:00 prd_1 2020-04-22 0:00 2020-12-12 0:00 323760 CC323861 2021-12-10 15:56 C116106 phone support 69 female prd_1 2020-05-25 0:00 2021-10-05 0:00 240523 CC240624 2021-05-19 12:27 C112746 phone signup 62 female prd_1 2019-07-12 0:00 2022-08-16 0:00 92042 CC92143 206179 CC206280 16447 CC16548 140728 CC140829 254359 CC254460 2019-08-20 12:10 C157569 phone support 2021-02-11 12:44 C99787 phone signup 62 male 46 male prd_1 2021-01-01 0:00 2022-08-16 0:00 prd_1 2019-02-28 0:00 2022-08-16 0:00 2017-11-21 8:24 C138744 phone support 55 male prd_1 2018-04-09 0:00 2021-08-27 0:00 2020-04-30 10:52 C73836 phone signup 59 female prd_1 2017-05-18 0:00 2019-03-18 0:00 2021-06-22 8:22 C96487 phone support 56 male prd_1 2019-09-16 0:00 2022-08-16 0:00 88598 CC88699 2019-08-01 13:18 C50074 phone signup 47 male prd_2 2020-10-30 0:00 2022-08-16 0:00 320169 CC320270 2021-11-30 10:41 C435589 phone support 47 male prd_1 2020-05-14 0:00 2022-08-16 0:00 152241 CC152342 2020-06-16 10:47 C297121 phone support 214580 CC214681 2021-03-10 13:51 C62240 phone support 260069 CC260170 2021-07-05 13:56 C108789 phone 77138 CC77239 2019-05-31 16:24 C183669 email 19498 CC19599 2018-01-19 11:48 C14060 phone support support signup 59 male 68 male 67 female 35 female 62 female prd_1 2018-01-17 0:00 2022-08-16 0:00 prd_2 2019-04-02 0:00 2022-08-16 0:00 prd_1 2019-10-16 0:00 2022-08-16 0:00 prd_2 2020-06-20 0:00 2022-08-16 0:00 prd_1 2018-05-30 0:00 2022-08-16 0:00