CASESTUDY 1

Proper training is one of the most important tools in maintaining a successful OHS program. Without training,

all the company's policies & procedures are just words on paper. Unfortunately, not everyone feels the same

way. Safety training can often be viewed as a burden to the employer, and in many cases, will only be done

because they have to do it. How often have you heard the phrase, "we just don't have time to do it"? On the

list of priorities, it's often near the bottom, but when it comes to cutbacks, it's always near the top. Getting

everyone to do the training can sometimes feel daunting, and getting all the managers engaged is not always

easy.

In this case study, your group will discuss the different challenges you've faced within your industries with

when it comes to safety training.

1.Make a list of the different challenges you've experienced to promoting safety training, and determine if there are any commonalities amongst your group.

2. Discuss the different methods you've used in engaging management towards safety training, and share your top 5 strategies.

3. In what ways should Senior Management be involved in your safety program?

4. What are the benefits of having Senior Management involved in the safety program?

5. If senior management thinks safety training is a waste of time, what key points could you present to convince them otherwise?

6. What is the KEY takeaway your group has learned from this case study?

7.Which of the following is an example of a businessperson making a business decision by analyzing

financial data:

A. William asks the staff accountant to prepare the company's profit-and-loss statement for next

Tuesday's executive board meeting.

B. After reviewing sales forecasts and income statements, Angela determines that the company has

enough money to hire a new employee.

C. Timothy obtains a copy of the business's credit rating report from a credit bureau.

D. So she can prepare the company's tax return, Kate obtains the necessary financial documents

and forms.

8. A financial analysis indicates that a small business's customer base and its profitability have steadily

increased over the past six months. What decision is the business most likely to make with this

information?

A. Obtain a loan for equipment repairs C. Liquidate major assets

B. Hire an additional salesperson D. Monitor industry trends

9. One of the procedures for orienting new employees often involves

A. providing specialized training. C. developing a compensation package.

B. reviewing previous education. D. scheduling a periodic review.

10. Overall, what does marketing allow us to do?

A. Limit our spending C. Live our daily lives

B. Stop buying online D. Feel better about shopping

11. Which of the following is a benefit that businesses receive from using the Internet:

A. Easier use of satellite radio C. Faster connections with suppliers

B. Improved methods of manufacturing D. The ability to call employees on the road

12. An advantage to a business that uses intranet capabilities is that it allows employees to share the

business's information with

A. customers. C. each other.

B. competitors. D. former employees.

13. Ingrid is able to access information from her desktop publishing software, word-processing software, and

spreadsheet software at the same time on her personal computer. This is an example of an operating

system with __________ capabilities.

A. multiprocessing C. multitasking

B. multi-user D. multithreading

14. Melanie is putting a copy of each valuable business record in a building far away from her company. She

is practicing which part of disaster planning?

A. Establish a system for record keeping C. Keep potential lawsuits in mind

B. Store information off site D. Computerize valuable business information

15. Which of the following is a type of business record that a firm can use to track its customers' buying

habits:

A. Forecast C. Marketing budget

B. Invoice D. Annual report

16. A main reason that environmental scanning is important is so that businesses can be aware of

A. foreign markets. C. competitors' internal environments.

B. new products. D. potential threats.

17. Which of the following helps the operations function to control costs and increase productivity:

A. Hiring of employees C. Type of management

B. Use of technology D. Supply of money