Categorize each of the following nonfinancial performance measures as one of the following. You should use some of the options more than once each.

A. Manufacturing productivity.

B. Product quality.

C. Delivery performance.

D. Inventory control.

E. Machine maintenance.

1. ___ # of products returned by customers

2. ___ Power consumption in hours

3. ___ # of defective units (in-process)

4. ___ % of customer orders filled

5. ___ Inventory value/Sales revenue

6. ___ Manufacturing cycle efficiency

7. ___ % of on-time orders delivered

8. ___ # of unscheduled machine maintenance calls