Catriona is scheduled to facilitate a new-employee training session. This is the first time the company has held an official training session like this, and Catriona is nervous that she won't have all of the information that new hires might be interested in. To prepare, Catriona has compiled a list of potential things they might ask about, along with plans on how to respond. Catriona is preparing the _________ part of her presentation. visual aid question body dynamic delivery