(CauseeandeEftect Diagram) Why is the waiting time so long? Construct a causeeandeeffect diagram using the following four categories (4Ms) of causes: .-. People (or Men): people involved with the process Equipment (or Machine): equipment, facilities, tools, etc. required to complete the process (Hint: In this case, one of the causes in the Equipment category is that labs are dispersed .) Material: raw materials, parts, etc. used to produce the product or service (Hint: The material in this case is blood.) .-. Procedure (or Method): how the process is performed, such as procedures, rules, policies, and regulations For each category, list a few causes. (Note: The causeeandee'ect diagram (also called fishbone diagram or Ishikawa diagram) is a causal diagram that helps identify and organize possible causes of a specific problem. It was created by Kaoru Ishikawa (1968), one of the key contributors to modern quality management. Causeeandeeffect diagrams have been widely used as one of the most useful tools in quality management. Below is an example oi causeeand effect diagram showing the causes in the four categories for late deliveries in a pizza shop.) Im Don'tshowup Unreliable tars Oven too Get lost small , Late puza deliveries on Fridays at Saturdays Run outof ingredlents Poor handling of large orders Spoilagd Poor dispatching (CauseandEftect Diagram) Choose the TWO causes in the Procedure category. C] A. Dispersed facilities C] B. Uneven daily appointments [3 C. Number of antibodies in blood C) D. Shared lab C] E. Perishable inventory C] F. Delays by CBS [3 G. Appointments made by patients [3 H. Appointments changed by patients