Ch 12

3. Terminology. Match each item on the left with the most appropriate item on the right. 1. Bill of lading 2. Face-to-face, Internet, mail, phone 3. For deposit only 4. Independent order checking 5. Information technology 6. Outbound logistics 7. Picking list 8. Sales/inventory 9. Sales department, credit department, warehouse i. Flowchart column headings 10. Value chain a. Support activity b. Specifies freight terms c. Restrictive endorsement d. Primary activity e. Order taking methods f. Junction file g. Internal control h. Guides product selection from warehouse j. Comprises primary and support activities ha case in Problem 12 as you respond to these questions