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Ch. 15 - Managing Communication (50 Pts) Video Overview: Tony Hsieh, who lives in a trailer and has chickens and an alpaca for neighbors, is

Ch. 15 - Managing Communication (50 Pts) Video Overview: Tony Hsieh, who lives in a trailer and has chickens and an alpaca for neighbors, is revolutionizing corporate life. (ABC News.com) Watch the following video (3m12s) - Inside Zappos CEO's Wild, Wonderful Life Question: Please describe how CEO of Zappos, Tony Hsieh, uses the Communication Process. In other words, apply examples from the video that tie in or relate to the Communication Process and its model

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