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ch3 Fictional Corp wants to examine systems within their data center to determine how they operate under normal conditions and determine what resources would be

ch3

Fictional Corp wants to examine systems within their data center to determine how they operate under normal conditions and determine what resources would be necessary to be provisioned on a cloud service provider if they were to make that transition. Which of the following describes the records that Fictional Corp is looking to review?

a. SOPs
b. Baselines
c. CMDB
d. ITIL

Faith has been tasked with migrating as many systems as possible to the cloud. She has a list of the systems that the IT department is aware of, but has heard employees talking about other systems that are not on her list. Which of the following might describe the systems that she still needs to gather information about?

a. Dark resources
b. Unknown infrastructure
c. Unauthorized technology
d. Shadow IT

One of the sales managers has approached the development team to ask for some changes to one of the web applications that his team uses. He made some great suggestions, but the development team manager told him they can't just make those changes without going through the formalized process. Which of the following should the development manager ask the sales manager for?

a. Business justification
b. ROI
c. Change request
d. CAB

Jeff has just been hired by Fictional Corp as a systems administrator. He is told that one of his responsibilities is going to be the backup processes used for on-premises systems in the company's data center. He is told about documentation that he should use to make sure that everything is done correctly. What type of documentation was he referred to?

a. Baselines
b. CMDB
c. SOPs
d. KPIs

Bob has received a change request that now needs to be analyzed at the next regular meeting to determine whether or not the change should be implemented. Which of the following teams is responsible for reviewing this change and either giving it their approval or denying it?

a. CMDB
b. CAB
c. SOP
d. ITIL

Robert has just finished implementing a change that was approved by the change advisory board. After the change has been implemented, which of the following is the next step that should be performed?

a. Change assessment
b. Change implementation
c. Change request
d. Change review

George has completed the implementation of a new change to one of the virtual machines on the CSP they use that runs a few of the company's applications. He went back through and compared the results to the original approved request and determined that the change was successful. What is the next step that George should perform?

a. Change documentation
b. Change review
c. Change assessment
d. Change request

Thomas has been tasked with implementing automation wherever possible. He starts to work on the first system where he knows automation would greatly benefit the company. What is one of the first things he should do before implementing the automation?

a. Design a workflow
b. Create a change request
c. Create a backup of the system
d. Update the patches on the system

Allen has been tasked with the design, development, and optimization of automation processes. Which of the following is the term that could be used to describe his current set of tasks?

a. Replication
b. Configuration management
c. Orchestration

d. Migration

Martin has been asked to look for weaknesses within the company's cloud infrastructure and create a report to be delivered to upper management. He is not to actually try and exploit any of the weaknesses found to determine to what extent they might compromise the system. Which of the following has Martin been asked to do?

a. Performance testing
b. Vulnerability testing
c. Load testing
d. Penetration testing

Kathryn has been tasked with migrating several on-premises applications that currently reside on servers in the company's data center to a cloud service provider. As part of the process she has taken images from the local systems and put them onto the CSP's platform and now wants to run some tests to determine how well the environment auto-scales as demand increases. Which of the following best describes the type of testing she is performing at this stage of the migration?

a. Performance testing
b. Load testing
c. Vulnerability testing
d. Penetration testing

Fictional Corp has been using their current cloud service provider for the past year. They have been mostly happy with the service provided up until about a month ago when various virtual machines started becoming unavailable for hours at a time. The CSP has a guarantee of a 99.999 percent uptime, which means they should only have about 5.26 minutes of downtime per year. Which of the following defines the guarantee the CSP is not meeting?

a. BIA
b. SDP
c. DRP
d. SLA

Kevin has created a web application that will reside on the cloud service provider's platform that his company uses. However, the database for the application must reside on the company's private cloud in their data center. Which of the following might be a primary concern when running connectivity tests?

a. Speed of the network card in the database server
b. Latency
c. QoS deprioritizing database traffic
d. Incorrect duplex settings

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