Chain of Command 5 Work Specialization 2 Span of Control Match each of the options above to the items below. 3 Centralization Alex takes on many responsibilities in the office. He technically a market analyst, but often involved in designing campaigns and managing accounts. Alex reports to the marketing director, regardless of what project he is working on. Alex is one of over 50 employees who report directly to the vice president of marketing. Formalization Alex and his coworkers are given the freedom to make the final say on decisions that are within their job scope. Although there are broad guidelines for his job, Alex has a lot of discretion in his decisions