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Chapter 1 1 Case I know headquarters wants us to add that new product line, said Fred Holloway, manager of Kristi Products' West Division. But
Chapter Case
"I know headquarters wants us to add that new product line," said Fred Holloway, manager of Kristi Products' West Division. "But I want to see the numbers before I make a move. Our division's return on investment has led the company for three years, and I don't want any letdown."
Kristi Products is a decentralized wholesaler with four autonomous divisions. The divisions are evaluated on the basis of ROI, with yearend bonuses given to divisional managers who have the highest ROI. Operating results for the company's West Division for the last year are given below:
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