Chapter 1:

1. What different kinds of services do banks offer the public today? What services do their closest competitors offer?

Chapter 2:

2. What are the reasons for regulating each of the key areas or functions of a bank or financial institution these days?

Chapter 3:

3. What trends are affecting the way banks and their competitors are organized today?

Chapter 4:

4. Why is the establishment of new branch offices usually favored over the chartering of new financial firms as a vehicle for delivering financial services?