Chapter $14$: B$2$B

$1.$ What do you think about being able to get a small$-$business loan without ever meeting the loan officer in person? As a loan officer, how would you feel about this?

$2.$ Are there customer segments that you think would have a problem with this process?

$3.$ Would it matter if this remote loan approval were only available on desktop computers, versus mobile devices like smartphones and tablets? What value is added by putting this on a mobile app?