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Chapter 1 gives an overview of operations management. Consider a recent trip to a store where you purchased an item or a service. Applying the
Chapter gives an overview of operations management. Consider a recent trip to a store where you purchased an item or a service. Applying the concepts in Chapter explain how you would change the store or process to be more efficient. Review Table in particular, located on page in your textbook.
Step : Review Table in particular, located on page in your textbook
Step : Briefly describe the company and purpose for your visit.
Step : Evaluate a company you visited and recommend a change.
Step : Explain why the change will help.
For example, less waste, less customer waiting time, increased customer satisfaction, or others you determine.
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