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CHAPTER 1 : Introduction to the World of IT 2 5 1 3 . Rewrite the following conversation into an open - ended question. Technician:

CHAPTER 1: Introduction to the World of IT
25
13. Rewrite the following conversation into an open-ended question.
Technician: Good morning. I have a service log that states you are getting an error message whenever you access a PDF file. Have you done your Acrobat updates lately?
14. List one procedure you would do to help an erratic optical mouse.
15. Match the capacity to the description.
bit
q, kilobyte
q, megabyte
byte
gigabyte
terabyte
a.8 bits
b. a 1 or a 0
c. approximately 1,000 bytes
d. approximately 1 million bytes
e. approximately 1 trillion bytes
f. approximately 1 billion bytes
16. Match the device to the description. Note that each description will best fit only one answer.
flatbed scanner
adapter
ADF
power supply
webcam
a. has an ADF
b. used to feed multiple sheets of paper one page at a time
c. used to capture video
d. inserts into an expansion slot
e. converts AC to DC
17. Which of the following is a feature of an optical mouse?
a. LED
b. contacts
c. volatility
d. electrical conversion
18. Which device is normally found inside a computer?
[ADF printer I headset hard drive
19. Which device normally can be seen if looking inside a desktop computer with the cover off and when normally looking at the front of a desktop computer?
[ hard drive I motherboard) I optical drive I RAM]
20. Where can you find the motherboard in a tower computer?
a. inside the power supply
b. on the side of the case
c. below the hard drive
d. beside the RAM
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