Chapter 1 What is an information system? How does it work? Define an information system and describe the activities it performs. Mention and describe the dimensions of organization, administration and technology of information systems. State the difference between data and information, and between information systems illiteracy and computer illiteracy. Explain how the Internet and the World Wide Web are related to the other technology components of information systems. Define complementary assets and describe their relationship to information technology. Describe the complementary social, managerial, and organizational assets required to optimize returns on information technology investments.

Episode 2 What is the role of the information systems function in a company? Describe how information systems functions support a business. Compare the roles played by programmers, systems analysts, information systems managers, chief information officer (CIO), chief security officer (CSO), chief data officer (CDO), and chief knowledge officer (CKO).