Chapter 10: Managing Employee Separations and Retention

Read the brief background of Shek, Inc. on p 248 and answer the corresponding questions. This activity is part of your "Data Analytics Project" grade to give you the opportunity to practice making data driven decisions.

"Exercise 10.2: Creating a Retention Management System

You are working at Shek, Inc., an organization providing private and group surfing and scuba diving lessons, adventure tours, and rental services to tourists in Hawaii. Your company has around 200 employees consisting of instructors, sales, marketing, and office personnel. The company has an annual turnover rate of 80%, which you suspect is too high.

Questions

1. How would you assess why employees are leaving? After you choose your method of measurement (survey, interviews), develop questions to include in your instrument. How would you analyze the data to identify the top reasons for employee departures?

2. Let's assume that you found out the following top three reasons for turnover in this company:

1.Management is very authoritarian and not supportive of employees

2.Employee schedules vary a lot and often are announced with very short notice.

3.Employees feel they are working all the time with little downtime.

What would be your proposed action plan to deal with these issues? Be specific, and make sure that your recommendations focus on recruitment, selection, training, compensation, and any other stages of the employment cycle.