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Chapter 10, problem 25 An appliance manufacturer wants to contract with a repair shop to handle authorized repairs in Indianapolis. The company has set

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Chapter 10, problem 25 An appliance manufacturer wants to contract with a repair shop to handle authorized repairs in Indianapolis. The company has set an acceptable range of repair time of 50 minutes to 90 minutes. Two firms have submitted bids for the work. In test trials, firm 1 had a mean repair time of 74 minutes with a standard deviation of 4.0 minutes and firm 2 had a mean repair time of 72 minutes with a standard deviation of 5.1 minutes What is the capability index of firm 17 QUESTION 20 Chapter 10, problem 25 An appliance manufacturer wants to contract with a repair shop to handle authorized repairs in Indianapolis. The company has set an acceptable range of repair time of 50 minutes to 90 minutes. Two firms have submitted bids for the work. In test trials, firm 1 had a mean repair time of 74 minutes with a standard deviation of 4.0 minutes and firm 2 had a mean repair time of 72 minutes with a standard deviation of 5.1 minutes What is the capability index of firm 2?

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