Chapter $24$ HW

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One of the profit centers for Varney Corporation is the Communication Systems $($COMM$)$ division. Assume the following information for COMM:

COMM has $2,300$ employees, of whom $40\%$ are office employees.

All of the office employees have been issued a smartphone, and $91\%$ of them have a computer on the network.

Of the employees with a computer, Ninety$\%$ of them also have an email account.

The average number of help desk calls for August was $0\mathrm{.}8$ calls per individual with a computer.

There are $370$ additional printers, servers, and peripherals on the network beyond the personal computers.

Open spreadsheet

a$.$ Compute the service allocation rate for each of CCS$\text{'}$s services for August.

cCS Service Category

Help desk

Network center

Electronic mail

Smartphone support

Service Charge Rate

b$.$ Compute the allocation of CCS$\text{'}$s services to COMM for August. Round your answers to the nearest dollar.

August charges to the COMM sector

Help desk charge

Network center charge

Electronic mail charge

$

Smartphone support charge

$

$2$ more Check My Work uses remaining.

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